Benefits
Streamline customer enquiries and service requests, providing immediate assistance and information.
Enable customers to easily report maintenance issues, ensuring faster response times and improved issue tracking.
Facilitate convenient scheduling for property-related appointments and services through interactive booking systems, reducing administrative workload.
Offer interactive information and updates on property services, enhancing overall customer satisfaction by keeping them informed.
Utilise data collected from customer interactions and maintenance requests to identify trends, improve service delivery and manage property operations more effectively.
Revolutionising Multi-Use Destinations
We’re keeping visitors updated on all the exciting happenings at Olympia. With “Hello Olympia,” visitors can easily access information about Olympia’s transformation plans, events, office leasing and more.
Transforming Destinations with Visitor Feedback
We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.
Improving Shopping Experiences
After a successful project at MediaCityUK, the Peel Group asked us to start a new initiative at Quayside Shopping Centre, Salford Quays.
Elevating Visitor Experiences at the Olympic Park
The London Legacy Development Corporation (LLDC) at Queen Elizabeth Olympic Park, spanning over 500 acres, had been evolving since the 2012 Olympics.
Virtual Concierge Services
We’re enhancing the experience for UBC’s conference and accommodation guests by providing a virtual assistant to address their enquiries.
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
“Using Hello Lamp Post, our downtown district has increased the level of engagement and given us a new way to engage that evolves beyond static forms of communication like phone, email or social media platforms like Facebook.”
“This is a powerful tool for our council, particularly the speed and accuracy of the AI generated answers.”