Benefits
Provide passengers with up-to-date information on schedules, delays and gate changes, improving travel planning and reducing frustration.
Automate responses to common inquiries about services, directions and facilities, reducing the burden on staff and customer service teams.
Collect and analyze passenger feedback and interaction data to identify trends, optimize service delivery and make informed operational decisions.
Offer real-time directions within transit stations and airports, helping passengers find their way quickly and easily.
Deliver tailored information based on passenger preferences and location, creating a more personalized and satisfying travel experience.
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
