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Persona Types
Give a voice to the familiar objects your community sees and interacts with.
Bring to life to the special things your community are especially fond of.
Activate the places your community goes to live, work and enjoy themselves.
No fixed location; can be accessed via social media, emails and other comms.
This persona exists as a chat window on your website, ready to help and answer questions.
Our Values
Mission and Vision
At Hello Lamp Post, we're driven to provide community engagement in public spaces with Digital Team Members.
By sharing information at scale and gathering insights, we're allowing airports, city governments and other organisations to engage with their communities more effectively.
Core Values
At Hello Lamp Post, we are:
- Curious: We approach every problem collaboratively and experimentally, with ambition and an open mind.
- Playful: We are creatives, with enthusiastic mindsets and a desire to delight.
- Caring: We treat everyone with respect and dignity, from our end-users to society as a whole.
Our History
Hello Lamp Post was officially founded in March 2018, but the idea existed long before that.
It all started as a one-off digital art installation after we won Watershed’s Playable City Award in 2013. We wanted to take something familiar - Bristol’s existing infrastructure - and make it playful and interactive.
The public’s response to our Bristol installation was incredible, and it was at that moment we realised the potential to do so much more. You could say it was our lightbulb moment. Since then, our journey has taken us across the globe, with support from industry leaders like Meta and Microsoft.
Our goal is to one day make every corner of the world interactive, reaching and supporting people everywhere.
“Hello Airport, is a valuable part of how we support passengers. It helps us respond more efficiently, remain accessible, and gain deeper insights into what matters to our travellers. It’s helped us evolve how we deliver effective customer service.”
“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”
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“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harness technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”