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Benefits
Simplify citizen participation through easy-to-use interactions, reaching a broader audience and gathering real-time feedback.
Automate responses to public queries and processes, saving staff time and improving customer service efficiencies.
Collect valuable data to help identify community priorities, improving resource allocation.
Offer a scalable, low-cost alternative to traditional public engagement, reaching more people with fewer resources.
Build trust by providing transparent communication and showing tangible results from citizen feedback.
Available 24/7 with multi-language support, ensuring inclusive engagement.
Neighbourhood Engagement Assistant
Our AI-driven solution is assisting the City of Stirling to automate and optimize interactions between the city and its residents.
Self Help Tips and Wellbeing Support
First Steps to Support is a new Digital Assistant offering assistance to those managing life’s stresses and seeking to improve their mental well-being, whether for themselves, their friends, or family.
Interactive Heritage and Cultural Sites
We’ve partnered with the Sydney Harbour Federation Trust to deepen visitors' engagement with their captivating heritage sites.
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Mental Health and Wellbeing Support
Since 2017, the region has seen an increase in suicides, prompting the introduction of Hello Lamp Post at three key physical locations and online.
City Wide Engagement
The birthplace of Hello Lamp Post, “Hello Bristol” launched in the summer of 2013 as our very first deployment, following our win of the Watershed Playable City Prize.
“Hello Airport, is a valuable part of how we support passengers. It helps us respond more efficiently, remain accessible, and gain deeper insights into what matters to our travellers. It’s helped us evolve how we deliver effective customer service.”
“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”
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“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harness technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”