Self Help Tips and Wellbeing Support

First Steps to Support is a new, free hotline offering assistance to those managing life’s stresses and seeking to improve their mental well-being, whether for themselves, their friends, or family. Hello Lamp Post has been introduced to help spread the word about this valuable resource.

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  • Client Name:
    Surrey County Council
  • Sectors:
    Local Government
  • Use Cases:
    Virtual Assistant
    Health & Wellbeing
  • Location:
    Surrey, UK
  • Press:
    View Press
    View Press
  • Resource:
    View Resource
Resident using their phone to scan QR code on a street pole to find out ways to improve wellbeing, with Surrey County Council.
1,837
Interactions
927
Users
1,837
Interactions
927
Users

Project Objectives:

  • Promote and direct individuals to the First Steps to Support hotline
  • Inform residents about how they can access available support services
  • Help people explore various resources and services for their mental well-being

Project Outcomes:

  • Increased online engagement, especially during out-of-hours
  • 92% of users reported feeling "bad" or "okay”
  • 85% expressed an interest in discovering ways to enhance their well-being

Hello EA Outcomes:

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