Revolutionising Multi-Use Destinations

We’re keeping visitors updated on all the exciting happenings at Olympia. With “Hello Olympia,” visitors can easily access information about Olympia’s transformation plans, events, office leasing and more. Initially introduced to support London Tech Week, we’re expanding our tool to offer a seamless and engaging experience for all visitors.

Client Name:
Olympia
Sectors:
Property Management
Use Cases:
Virtual Assistant
Tourism
Location:
Kensington London, UK
Press:
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Resource:
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Interactive wall at Olympia in Kensington London for visitors to scan QR code to find out what's happening in the area and to ask their questions.

Project Objectives:

Save staff time based on the number of interactions handled
Increase feedback and insights, in comparison to previous methods
The public receives instant answers to their queries, ensuring users can quickly find updates on Olympia’s transformation - offerings, events and development plans
Communicate the ongoing changes and future plans for Olympia to keep visitors informed and engaged with the site’s evolution

Close up of interactive signage at Olympia in Kensington London for visitors to scan QR code to find out what's happening in the area and ask their questions.

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Project Outcomes:

Streamlined access to updates reduced manual staff responses to enquiries
Increased visitor understanding of Olympia’s ongoing transformation and offerings
Amplified awareness of Olympia’s events and development plans
Gained a better understanding of visitor preferences and behaviours in the area

Hello EA Outcomes:

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