Project Objectives:
- Track the volume and quality of insights gathered through user interactions
- Measure the number of donations encouraged by the platform, including amounts and frequency
- Monitor how many users are guided to and sign up for museum-related courses
- Track the number of enquiries about the museum and evaluate how well they are answered
- Assess visitor satisfaction based on responses to satisfaction-related questions
Project Outcomes:
- Visitors are engaged in immersive and informative experiences
- Effectively gathered insightful feedback, offering actionable recommendations for museum enhancements
- Real-time tracking of satisfaction will contribute to a high quality experience
- The platform's encouragement led to a notable increase in donations, with 42% of users expressing their willingness to contribute
Hello EA Outcomes:
"I loved the chat app that came with the museum experience. Very fun museum.”
Museum Visitor
