Self Help Tips and Wellbeing Support

First Steps to Support is a new, free hotline offering assistance to those managing life’s stresses and seeking to improve their mental well-being, whether for themselves, their friends, or family. Hello Lamp Post has been introduced to help spread the word about this valuable resource.

Client Name:
Surrey County Council
Sectors:
Local Government
Use Cases:
Virtual Assistant
Health & Wellbeing
Location:
Surrey, UK
Press:
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Resource:
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Resident using their phone to scan QR code on a street pole to find out ways to improve wellbeing, with Surrey County Council.

1,837

Interactions

927

Users

1,837

Interactions

927

Users

Project Objectives:

Promote and direct individuals to the First Steps to Support hotline
Inform residents about how they can access available support services
Help people explore various resources and services for their mental well-being

Close up of interactive signage with Surrey County Council to support residents with their health and wellbeing.

No items found.

Project Outcomes:

Increased online engagement, especially during out-of-hours
92% of users reported feeling "bad" or "okay”
85% expressed an interest in discovering ways to enhance their well-being

Hello EA Outcomes:

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It’s Time To Put Our Communities’ Mental Health And Wellbeing First

Every place and space worldwide has a duty of care when it comes to supporting its community’s health and wellbeing.

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