Persona Types
Give a voice to the familiar objects your community sees and interacts with.
Bring to life to the special things your community are especially fond of.
Activate the places your community goes to live, work and enjoy themselves.
No fixed location; can be accessed via social media, emails and other comms.
This persona exists as a chat window on your website, ready to help and answer questions.
Our Values
Mission and Vision
At Hello Lamp Post we want to make places better for people. By giving objects and places their own unique personalities, we transform them into conversation starters, allowing you to engage your community more effectively.
Core Values
At Hello Lamp Post, we are:
- Curious: We approach every problem collaboratively and experimentally, with ambition and an open mind.
- Playful: We are creatives, with enthusiastic mindsets and a desire to delight.
- Caring: We treat everyone with respect and dignity, from our end-users to society as a whole.
Our History
Hello Lamp Post was officially founded in March 2018, but the idea existed long before that.
It all started as a one-off digital art installation after we won Watershed’s Playable City Award in 2013. We wanted to take something familiar - Bristol’s existing infrastructure - and make it playful and interactive.
The public’s response to our Bristol installation was incredible, and it was at that moment we realised the potential to do so much more. You could say it was our lightbulb moment. Since then, our journey has taken us across the globe, with support from industry leaders like Meta and Microsoft.
Our goal is to one day make every corner of the world interactive, reaching and supporting people everywhere.
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
“Using Hello Lamp Post, our downtown district has increased the level of engagement and given us a new way to engage that evolves beyond static forms of communication like phone, email or social media platforms like Facebook.”
“This is a powerful tool for our council, particularly the speed and accuracy of the AI generated answers.”