Benefits
Accelerate Issue Reporting
Allow customers to quickly report quality and safety concerns, leading to faster resolution.
Increase Public Engagement
Educate customers about water conservation, bathing waters and disposables, promoting responsible usage and enhancing satisfaction.
Automate Query Handling
Streamline responses to common customer enquiries, saving staff time and improving efficiency.
Efficient Resource Management
Provides data-driven insights into usage patterns and service demands, aiding in better resource allocation and management.
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
