Interactive Museums

We’re enhancing the visitor experience at the Pacific Museum of Earth in Canada by offering an innovative way for visitors to interact with the museum’s exhibits. Users can engage in digital conversations with various elements of the museum, such as exhibits and displays, to gain deeper insights into the topics they are exploring. The tool also gathers feedback, encourages donations and tracks visitor satisfaction, helping the museum to continuously improve and engage its audience.

Client Name:
University of British Columbia
Sectors:
Universities
Tourism
Use Cases:
Virtual Assistant
Tourism
Heritage
Location:
Pacific Museum of Earth, Canada
Press:
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Resource:
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Interactive signage for visitors at the Pacific Museum of Earth at the University of Columbia.

Project Objectives:

Track the volume and quality of insights gathered through user interactions
Measure the number of donations encouraged by the platform, including amounts and frequency
Monitor how many users are guided to and sign up for museum-related courses
Track the number of enquiries about the museum and evaluate how well they are answered
Assess visitor satisfaction based on responses to satisfaction-related questions

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Project Outcomes:

Visitors are engaged in immersive and informative experiences
Effectively gathered insightful feedback, offering actionable recommendations for museum enhancements
Real-time tracking of satisfaction will contribute to a high quality experience
The platform's encouragement led to a notable increase in donations, with 42% of users expressing their willingness to contribute