Interactive Chat Widget

As Colchester's Business Improvement District, Our Colchester represents over 400 local businesses. We helped them enhance their website with an interactive chat widget that provides information on events, shopping, dining and entertainment in town.

Client Name:
Our Colchester
Sectors:
Business Improvement Districts
Tourism
Use Cases:
Virtual Assistant
Tourism
Location:
InColchester Website, UK
Press:
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Resource:
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Interactive chat widget on Our Colchester website for users to ask their questions about local events, amenities and services.

19,755

Interactions

16,837

Users

19,755

Interactions

16,837

Users

Project Objectives:

Address FAQs promptly
Provide information on local dining, shopping and entertainment options
Enhance the InColchester site to make it a more interactive and engaging experience

No items found.

Project Outcomes:

Saved the InColchester team 111 working days by automating responses to common visitor queries
Increased the average session time for visitors to the InColchester website

Hello EA Outcomes:

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