The challenge and how we're addressing it
While people expect assistance at all hours, providing it can be costly and time-consuming for businesses. This leads to:
- Frustrated customers and service users
- Staff time consumed by repetitive tasks
- Missed user insights
Given the challenges of 24/7 staff availability, our two-way communication tool automates engagement, ensuring you can connect with and support anyone, anywhere, at any time. Our solution helps to:
- Improve customer experiences
- Reduce engagement costs and improve operational efficiencies
- Increase audience insights
Make navigating public areas effortless so visitors can discover local spots and experiences.
Share information efficiently and create more opportunities for feedback to improve public engagement.
Keep your community safe with real-time emergency response and public safety information.
Help communities become more resilient by providing information and guidance to help them prepare for environmental risks.
Gather valuable community insights and make local information more accessible to citizens.
Improve on-site customer experiences to support visitors and tenants effectively.
Make informational points and tours more accessible, with interactive experiences everyone can enjoy.
Improve passenger experiences with real-time updates and assistance, while streamlining operations for greater efficiency and effectiveness.
Offer students and visitors quick access to services and information to improve the campus experience.
Provide easy access to information, helping people stay connected and informed about key services.
Help residents easily find and follow recycling information to improve waste management practices.
Global Use Cases
- Visitor Assistant
- Public Engagement
- Consultation
- Visitor Recommendations
- Surveys
- Customer Reviews
- Reports
- Competition
- Self-Assessment Quizzes
Scan to say hello
Look out for our interactive signage. Scan the QR Code (or manually enter the phone number and greeting message), then press ‘send’.
Read the message
You’ll soon get a reply. This message may ask you a question or offer assistance in some way, depending on the context of your interaction.
Send a reply
Think about what you'd like to say, then send your reply. You can continue the conversation as long as you’d like!
Why choose Hello Lamp Post?
Engagement
Costs
routine tasks.
and Reach
and Inclusive Feedback
Support
Footprint
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
“Using Hello Lamp Post, our downtown district has increased the level of engagement and given us a new way to engage that evolves beyond static forms of communication like phone, email or social media platforms like Facebook.”
“This is a powerful tool for our council, particularly the speed and accuracy of the AI generated answers.”