Hello

Lamp

Post

puts

a

digital

assistant

in

any

location.

space.

building.

neighbourhood.

airport.

downtown.

Our AI-powered chats create intelligent virtual agents for the real world, helping you to supercharge your audience engagement.

What is Hello Lamp Post?

Hello Lamp Post is better connecting people, information and place, to improve customer service efficiencies, uncover location-based audience insights and give people easier access to location-specific information.

About Us
About us
Illustration of a mobile phone with speech bubbles asking users how it can help today.
Aerial view of many people in a city crossing the road.Multilingual interactive signage on a bin, with the City of Hyattsville, asking residents what they're looking for.

The challenge and how we're addressing it

The Problem

‍While people expect assistance at all hours, providing it can be costly and time-consuming for businesses. This leads to:

  • Frustrated customers and service users
  • Staff time consumed by repetitive tasks
  • Missed user insights

Given the challenges of 24/7 staff availability, our two-way communication tool automates engagement, ensuring you can connect with and support anyone, anywhere, at any time. Our solution helps to:

  • Improve customer experiences
  • Reduce engagement costs and improve operational efficiencies
  • Increase audience insights
Business Improvement Districts

Enable visitors to explore local areas with ease, providing accessible and inclusive information on businesses, events, amenities and more.

Central Government

Improve public engagement and streamline communication for efficient information dissemination and citizen feedback.

Emergency Services

Keep your community safe with real-time emergency response and public safety information.

Environment

Equip communities with real-time information and education, helping them prepare for climate risks and build resilience.

Local Government

Bridge the communication gap with citizens, enabling real-time interactions for instant feedback and access to up-to-date information.

Property Management

Improve on-location customer service and operational efficiency to boost satisfaction and optimise staff resources.

Tourism

Modernise tourist information, shifting from traditional informational points and guided tours.

Transportation

Improve passenger experiences with real-time updates and assistance, while streamlining operations for greater efficiency and effectiveness.

Universities

Consult and inform students and visitors on campus services and information, improving the overall campus experience.

Utilities

Connect citizens with essential services to improve customer service, communication reach and efficiencies.

Waste and Recycling

Drive major improvements in waste management by transforming how residents access recycling information, cutting contamination rates.

Global Use Cases

  • Visitor Assistant
  • Public Engagement
  • Consultation
  • Visitor Recommendations
  • Surveys
  • Customer Reviews
  • Reports
  • Competition
  • Self-Assessment Quizzes
Close up over shoulder of man in Cardiff city centre using phone to scan QR code on interactive floor sticker.
Open Menu

Scan to say hello

Look out for our interactive signage. Scan the QR Code (or manually enter the phone number and greeting message), then press ‘send’.

Illustration of man on phone texting interactive signage on waste bin.

Read the message

You’ll soon get a reply. This message may ask you a question or offer assistance in some way, depending on the context of your interaction.

Illustration of man on phone looking at message response from the interactive waste bin.

Send a reply

Think about what you'd like to say, then send your reply. You can continue the conversation as long as you’d like!

Illustration of man on phone replying to interactive waste bin message asking where the nearest recycling bin is.

Why choose Hello Lamp Post?

Save Time on
Engagement
Streamline your communications to focus on what matters most.
Reduce Operational
Costs
Cut costs by automating
routine tasks.
Boost Engagement
and Reach
Connect with a larger audience more effectively.
Collect Diverse
and Inclusive Feedback
Gather insights and data from a broad range of voices.
Provide 24/7
Support
Offer constant availability without extra staffing.
Reduce Carbon
Footprint
Minimise environmental impact with digital solutions.

“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”

Caroline Douglass,
Executive Director Flood and Coastal Risk Management,
Environment Agency

“Using Hello Lamp Post, our downtown district has increased the level of engagement and given us a new way to engage that evolves beyond static forms of communication like phone, email or social media platforms like Facebook.”

Betsy Potter,
Director of Creative Services, Iowa City Downtown District

“This is a powerful tool for our council, particularly the speed and accuracy of the AI generated answers.”

Chief Executive, Dundee City Council

See how Hello Lamp Post can
help your organisation.

Drop us a message to let us know what you’re working on, or book a demo to see how Hello Lamp Post can work for you.