The challenge and how we're addressing it
While people expect assistance at all hours, providing it can be costly and time-consuming for businesses. This leads to:
- Frustrated customers and service users
- Staff time consumed by repetitive tasks
- Missed user insights
Given the challenges of 24/7 staff availability, our two-way communication tool automates engagement, ensuring you can connect with and support anyone, anywhere, at any time. Our solution helps to:
- Improve customer experiences
- Reduce engagement costs and improve operational efficiencies
- Increase audience insights
Global Use Cases
- Visitor Assistant
- Public Engagement
- Consultation
- Visitor Recommendations
- Surveys
- Customer Reviews
- Reports
- Competition
- Self-Assessment Quizzes
Scan to say hello
Look out for our interactive signage. Scan the QR Code (or manually enter the phone number and greeting message), then press ‘send’.
Read the message
You’ll soon get a reply. This message may ask you a question or offer assistance in some way, depending on the context of your interaction.
Send a reply
Think about what you'd like to say, then send your reply. You can continue the conversation as long as you’d like!
Why choose Hello Lamp Post?
Engagement
Costs
routine tasks.
and Reach
and Inclusive Feedback
Support
Footprint